RunBuoy support
RunBuoy does not publish a support email address. Use the channels below so your request reaches the right place without exposing secrets.
Product help and bug reports
Open a GitHub issue for setup questions, reproducible bugs, accessibility problems, and feature requests. Before posting:
- Run
runbuoy doctor --jsonand remove tokens, hostnames, paths, command arguments, and other sensitive values. - Include the RunBuoy CLI, server, and iOS versions you are using.
- Describe whether you use the Global service or a self-hosted server, plus the smallest set of steps that reproduces the problem.
Never attach credentials, pairing codes, full logs, environment variables, or proprietary source code to a public issue.
Security reports
Do not file a public issue for a suspected vulnerability. Follow the security policy and use GitHub private vulnerability reporting.
Service and self-hosting
See Service status for the meaning of the Global service health endpoints. Self-hosted operators own their availability, backups, retention configuration, and incident response; start with the self-hosting guide.
For privacy choices and deletion behavior, see the privacy policy.